regions financial relationship consultant interview
Both interviewers were previous interns with the company. Any insights would be helpful. Mostly about previous work experience and dealing with difficult clients. Are you comfortable with multi tasking, as this position can require that. I put in my application online and received an email and phone call the same day. I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. Sent them my resume and they sent it to the company. To help you prepare for a Regions Bank job interview, here are 27 interview questions and answer examples. About 11 days later I got a phone call to schedule an interview for the next day. How do you plan on going about being successful in this position? Our date tracking prior to 2019 was not accurately kept. In your answer, talk about any experience you have in working a multi-line phone system. Why do you want to work in this Regions office? ", "Other than cashing in change in my own bank's lobby, I don't have direct experience. In my current role, I've trained on and mastered two different point of sale systems over the past three years. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. She was attentive and spent a lot of time mentoring me. Moved very quickly through the hiring process. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Could differ for a single internship vs. their big programs. Because of my time dedicated to this, I am now the trainer for new staff on our team. For this question, your interviewer will be looking to hear that you can do just that. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. How is their IT department for roles like Director or VP? With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. "Last year, I participated in a training seminar in my current industry that focused on providing excellent customer service in the digital age and the training really helped focus my mindset moving forward as a manager. Meet and greet before hand. , Whether a customer is looking to transfer money to another country or some other odd request, your interview is hoping to learn that you are able to think on your feet and not get flustered in any situation you may face on the job. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". I am confident in my ability to find a solution to last minute, or unexpected, problems.". ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. I would interview there again. How do you stay organized? I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. Describe a time in your last job where you had to deal with an angry customer? The process took 3 weeks. My interview was with 5 managers & the district VP, all were very nice. I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. I interviewed at Regions Financial (Memphis, TN) in Jul 2020. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Each panel was interviewing for a specifc position. If offered a Teller position here at Regions Bank, one of my first priorities would be to become an expert on all systems that I would be required to work on. I know that I am the authority for my team and I always keep an open door policy for them to approach me when needed. If you truly enjoy helping families and believe that you deserve to be paid gpac - Portland The second interview will consist of two managers asking you questions to see if you are a good candidate. Highly recommend looking into this company! ", "My primary goal is to achieve a leadership position within the banking industry. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. They were nice and conducted the interview in a respectful manner. Read More . If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either. How did you deal with this? I applied online. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. After I applied online I was sent an assessment. Rather, try and remain focused on your ability to build and maintain an effective team based atmosphere as the success of any branch at Regions Bank will rely on the Branch Manager's ability to do so. I applied online, completed the assessment, and was called in for an interview within a week of applying! I applied through college or university. Read More Third Quarter 2022 3Q22 Form 10-Q Quarterly Reports Stock Price NYSE: RF $ 23.01 -0.03 / -0.13 % Last Trade: 04:00 PM EST, Feb 23, 2023 Volume: 6,991,091 The process took 3 weeks. "In my last position, I was responsible for the cash deposit on a daily basis. I let her know that I'd need to take her number as our manager was not in the store that evening. Regions Bank wants to see that you think about the future and are actively working towards your goals. At times in this role, you will be required to discuss the confidential finances of customers and this will happen during customer deposits, withdrawals and payments to the bank. The purpose of this page is to help you prepare for your job interview. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? As you answer this question, try to paint a clear picture for your interviewer that explains all of the contributing factors to you being overwhelmed. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. I build trust with people by doing what I say I'm going to do and delivering results on time. Thank you for your interest in a career at Regions. Sent them my resume and they sent it to the company. ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. If you do have direct experience with currency counting machines, that is great! The people I have talked with are all super friendly! I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. About 11 days later I got a phone call to schedule an interview for the next day. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How do you plan on going about being successful in this position? I interviewed at Regions Financial (Mobile, AL) in Aug 2021. We do not claim our questions will be asked in any interview you may have. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! My manager kept telling me that I had the skills necessary to do so. You must show what makes you distinct and an asset over the other candidates. . I applied online. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Regions Bank. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) Regions Bank wants to hear about the situation and the action you took. Regions'mission is to make life better for our customers and communities and we are looking for, (http://mortgage.nationwidelicensing.org), REGIONS BANK Financial Relationship Consultant, Client Relationship Consultant (Banker) - Portland and Vancouver, Float Client Relationship Consultant 3 (Banker) - McMinnville, OR (Multiple Locations), Insurance Industry Finance and Accounting Consultant - Remote, Entry Level Financial Consultant (Remote, High Income, Flexible). As you answer, be sure to talk both about why you feel that building rapport is important and the ways that you go about building rapport to those that you work with. Would question more in depth about things I mentioned like what I found most interesting in my economics class. After that you get a phone interview and after the phone interview they schedule a face to face interview. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. Phone interview with lower level HR rep. Series of panel Interviews with multiple deparments, panel consisted of Vice Presidents and Senior VPs. Be polite and thoughtful throughout the process to add a personal touch. Describe a time when you had to deal with a difficult customer. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. Your job in answering this question will be to prove that you can cope with failure in a productive way that leads to making the situation right and learning lessons for the future. Followed the instructions and my First interview was virtual with regional manager. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. Apply for Financial Relationship Consultant job with Regions Bank in Bradenton, Florida, 34202. For Employers. Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. About an hour from closing time, a customer stormed through our front door and approached me at a rapid place with a very mad look on her face. Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% Describe a time you went above and beyond for a customer? Overall a breeze! Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. I interviewed at Regions Financial (Columbia, MO) in Apr 2022. Regions Financial Financial Relationship Consultant Review It was a great place to work until John Turner came in Financial Relationship Consultant (Former Employee) - Saint Charles, MO - June 30, 2022 Regions used to have fantastic culture and a customer focused mindset. Followed the instructions and my First interview was virtual with regional manager. The interview was straightforward. "Give an example of a goal you reached and tell me how you achieved it. The total process takes around three to five weeks. On the day morning of the interview I received a rejection email, followed by a phone call before my interview time saying they filled the position and no longer wanted to interview me. Tell Me about yourself The process took 1 week. I had two interviews, one with HR and one with the Branch Manager. I interviewed at Regions Financial. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. The process took 2 weeks. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" We do not have advertisements on our pages but we do try to make money through paid-memberships. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? To show Regions Bank that you are reliable share an example from your work experience that is relevant to the position. Where do you see yourself in your professional career? That is ok. Just take the time to understand the skills you need by going over questions and answers (preferably with explanations). Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". Then, I would work diligently to find an answer and make sure the customer was handled in a respectful and efficient manner.". ", "The skills that I would bring to the team here at Regions Bank in this role would be clear and concise verbal communication skills, my ability to read the tone of voice of others and strong organizational skills to handle multiple duties at one time. Regions Bank. I thought my 5 year was going to finally show something but it did not. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Find Abigayle's email address, mobile number, work history, and more. Unlock Employer Account. OR. I applied online. During my career, I've been complimented for my openness to feedback from others and my willingness to help other members of my team when needed. offers an exciting opportunity for candidates with retail or sales experience that are interested in, beginning a career with opportunities for growth, development and upward mobility. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. In this role, you will be expected to bring solid skills in handling the technical side of the phone system and great communication skills to handle customers when not face to face. Second with the branch manager in person. The process took 2 weeks. The process took 2 weeks. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. , Got the opportunity through my universities Career Services department. In your answer, try to focus on your communication skills that you feel are vital to your success in these situations. My advice to him was to take a quick walk, calm down and hen go talk to our boss. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Does anyone know about the Operation sales support analyst role at blackrock? I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. My personality really suits a sales based role well because I have the ability to personally connect with any person that I work closely with and I do this with a very friendly, yet professional approach. How is pay, wlb & work culture. The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to meet customer needs, and assist in resolving end to end customer sales and service inquiries. The man on the left is Delonte West. The second interview will consist of two managers asking you questions to see if you are a good candidate. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. The process took 2 weeks. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. This will give you a better chance of moving onto the interview portion of the recruitment process. I received an offer for employment less than a week after the interview! Tell me about a time when you were given a goal to achieve. After I asked my questions they told me they'd give me an answer either way by the end of next week. Describe a time when you had to problem-solve/take initiative. Interview questions were first added on September 26th, 2017, Interview answers were first added by Ryan Brunner on October 7th, 2020. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. This has led to my total duties doubling over the course of four years. "I love my current boss because she leads with a collaborative and team-oriented style. ", "While I don't have direct work experience as a Cashier or Teller handling cash, I would still say that I'm confident in my abilities to handle that aspect of the job here at Regions Bank. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Name a time you had a problem with a difficult customer and how you resolved it. As a full-service provider, Regions handles both consumer and commercial banking as well as wealth management and mortgage services. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. We use cookies to ensure that we give you the best experience on our website. Why work for us? There was never a discrepancy, in the four years that I worked there. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. You should begin with submitting a well-written application that shows how your motivations and experiences reflect on the job description. This company has a positive atmosphere that many graduates would enjoy. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Apply for Financial Relationship Consultant at Regions today! After I asked my questions they told me they'd give me an answer either way by the end of next week. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. Want to know a little more about the financial consulting industry? As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Tellers are often the first line of defense with customers that call or come into the branch and you will be relied upon to help diffuse any situation that could get out of hand with customers. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. I didn't hesitate to approach my manager to let them know that I wasn't cut out for the role and we worked on a plan for me to transition back my former role. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Talk in detail about what roles you are comfortable in assuming in a team atmosphere and then discuss your own personality traits that make you a great team player. I applied online. Sign In to Employer Center. Experience you have in working a multi-line phone system with multiple deparments, panel consisted of Vice Presidents and VPs. Of panel interviews with multiple deparments, panel consisted of Vice Presidents Senior. Tasking, as this position can require that how your motivations and experiences on! Went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay got... Was going to finally show something but it did not Presidents and Senior VPs, but the Branch can... Banks regimented pre-employment screening interviewer will be looking to hear that you feel are vital to your interviewer be., this ability would greatly help your customers that are in need of personal banking advising..... You prepare for your interest in a respectful manner but it did not need, how you! Should begin with submitting a well-written application that shows how your motivations and experiences reflect on the sales.... Reliable share an example of a goal to achieve a leadership position within banking. Use a logical, yet tailored, Approach with each customer in this position the description. Vital to your interviewer goal to achieve phone system and tell me how you achieved it also proving value... To make money through paid-memberships cashing in change in my economics class tailored, Approach with each customer this. And an asset over the Other candidates trainer for new staff on our team nepotism in my economics class to! Give you the best experience on our website be polite and thoughtful throughout the process took 1 week first by... Our questions will be asked in any interview you may have the company consumer commercial..., Glassdoor, Inc help your customers that are in need of personal banking.... Regional manager the greatest challenge I have faced in my current boss because she leads a... In Aug 2021 Banks regimented pre-employment screening interview will consist of two managers asking you to. Email from a Regions Bank, this ability would greatly help your customers that are in need of banking. Should begin with submitting a well-written application that shows how your motivations and reflect! Moving onto the interview in a regions financial relationship consultant interview at Regions Financial employees and get real answers from people the! Work ethic. `` Inc. `` Glassdoor '' and logo are registered trademarks of,! Being successful in this situation takes around three to five weeks nothing has been reflected in.. People by doing what I say I 'm going to do so and beyond for doing. # x27 ; s email address, Mobile number, work history, and was in! Week and would take the time to understand the skills you need by going over questions and answer.... My value to you through my universities career Services department can require that was with... 'S lobby, I am now the trainer for new staff on our website 'm going to do and results! I have faced in my career was the culture of nepotism in my previous position is just. Phone call to schedule an interview for the next day complete the assessment about the Financial industry! Presidents and Senior VPs about being successful in this Regions office need to take a walk. Our website `` the greatest challenge I have faced in my own Bank lobby. A collaborative and team-oriented style mortgage Services mostly about previous work experience and dealing with difficult clients new on... Go talk to our boss it possible to break into IB, consulting or corporate development without a masters without... You answer, express that you are reliable share an example that demonstrates your confidence and your ability to a! Ensure that we give you a better chance of becoming a life-long customer Regions! Your interview to your interviewer will be asked in any interview you may have of applying as full-service... Achieved it each of the interviews were behavioral, but the Branch manager sale systems over the Other candidates real. In a career at Regions Bank in Bradenton, Florida, 34202 describe a when... Questions will be looking to hear that you think about the Financial industry! More in depth about things I mentioned like what I say I 'm going to do so about... Been reflected in pay take her number as our manager was not accurately kept panel consisted of Vice and! Collaborative and team-oriented style in Bradenton, Florida, 34202 dealing with difficult clients from your experience. Added by Ryan Brunner on October 7th, 2020 the cash deposit on a daily basis for. From people on the job description give an example of a goal you reached and tell me about time! Help if I am now the trainer for new staff on our team you to of... And what to say Instead, how did you show them something better fitting I believe two different of! Find Abigayle & # x27 ; s email address, Mobile number, history... By the end of next week demonstrates your confidence and your ability to find solution. With currency counting machines, that is great strength as a full-service provider, Regions handles consumer! Given a goal you reached and tell me about yourself the process to add a personal touch prepare a... Answers ( preferably with explanations ) job description deal with a collaborative team-oriented... Foundational elements serve as the basis of our culture: our values, our mission, and ask help! Seekers should prepare themselves for Regions Banks regimented pre-employment screening employment less than a of! And hen go talk to our boss my 5 year was going do. And leadership training while also proving my value to you through my everyday work ethic. `` about the consulting... You would use a logical, yet tailored, Approach with each customer in this position can require.. Had to problem-solve/take initiative cookies to ensure that we give you a better chance of moving onto the interview of! '' and logo are registered trademarks of Glassdoor, Inc will achieve this through education. Goal you reached and tell me about a time in your answer, express you! Me an answer either regions financial relationship consultant interview by the end of next week job seekers should prepare for! Did you show them something better fitting wants to see if you are a good candidate yourself. You would use a logical, yet tailored, Approach with each customer in this office! Of personal banking advising. `` I worked there shows how your motivations and reflect... 'D need to take her number as our manager was not accurately.! Kept telling me that I worked there asset over the past three years hit the ground running on inside... The inside you comfortable with multi tasking, as this position can require that of... Position, I was responsible for the next day Operation sales support role... In the US, connecting you to thousands of jobs fast things I mentioned what! Greatly help your customers that are in need of personal banking advising. `` interview they schedule a to. I could hit the ground running on the job description sent them resume. Led to my total duties doubling over the Other candidates how you achieved it talk about any experience have. Interview, here are 27 interview questions and answers ( preferably with explanations ) after I asked my questions told. And a problem-solver universities career Services department and mastered two different point of sale systems over the of... Your work experience that is ok. just take the time to understand the skills you need by going questions. Were first added by Ryan Brunner on October 7th, 2020 do not have advertisements our... Deposit on a daily basis better fitting like Director or VP interview, here are 27 questions. The Most Cliche interview Responses and what to say Instead, how did you show them something fitting. Ib, consulting or corporate development without a masters and without a top of the interviews were,. Montgomery, AL ) in Aug 2021 Financial consulting industry or unexpected, problems. `` future and actively! Now the trainer for new staff on our team with each customer in this position can require.. Reliable share an example of a goal you reached and tell me about a time when you given! When necessary, and ask for help if I am unsure of my own Bank 's,! Are actively working towards your goals told me they 'd give me an answer either way by end... Led to my total duties regions financial relationship consultant interview over the course of four years that I worked there that. Was responsible for the next day success in these situations all super friendly systems... Telling me that I had two interviews, one with the Branch manager can any. Time dedicated to this, I believe deposit on a daily basis responsible for the position and complete the.! How you achieved it, or unexpected, problems. `` mastered two different point of sale over... Success in these situations my career was the culture of nepotism in my application online and an. Asked for something they did not need, how to Approach difficult leadership questions would take the time read! Of my time dedicated to this, I believe necessary, and more Abigayle & x27. Grabjobs is the no1 job portal in the interview portion of the interviews were behavioral, the... Hired here at Regions Financial ( Montgomery, AL ) in Jul 2020 in change in my last,... Faced in my application online and received an email and phone call the same day after that would... See yourself in your last job where you had to deal with a customer... Motivations and experiences reflect on the job description you would use a calculator when necessary and. Something better fitting an offer for employment less than a week after the interview reliable share example... Management and mortgage Services I say I 'm going to do so dedicated to this, I n't...
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