critical analysis of consultation models
Time to assume that health research is fraudulent, We jumped from planes without parachutes (and lived, Comparative twin study: Access to healthcare, Suchita Shah: HIV and health in the Navajo Nation: why historical trauma matters, Richard Lehman's weekly review of medical journals. This model outlines safety netting where the doctor and patient plan together to manage uncertainty. We are under pressure to see more and more patients, to record more and more notes, to complete more and more pro formas, to meet relentless performance targets, follow guidelines and fill in the most recent form that is meant to avoid some recent harms in the systems of care or provide statistics to management. The concept of communication took its current shape (37) back in the nineteenth century. Applying the Calgary-Cambridge model. Consultation models are clearly useful tools for practitioners to use during the patients journey. Essay, My Experience in Excite and Execute Dynamic Groups Essay. KURTZ, S.M., SILVERMAN, J.D. Epub 2019 Apr 18. The NHS Diabetes Prevention Programme has been linked to a 20% reduction in the risk Health and social care secretary Steve Barclay is under pressure to save a GP surgery Spiralling pressure on general practice is driving a rise in disputes within GP partnerships GP leaders have hailed a 'grim milestone' for general practice after the workforce More advice and information for GP trainees, Find more advice and information for GP trainees, Consultation skills - Control the length of the consultation, Consultation skills: Consulting with the bereaved patient, GP training: The BATHE model of communication, GP training: Writing a PDP in your e-portfolio, The audio clinical observation tool (COT) in GP training, GP consultation skills: The 10-minute consultation, NICE recommends eight digital therapies to treat anxiety and depression, NHS 'in full-blown crisis' as recovery plan falls short, MPs warn, NHS prevention programme linked to 20% reduction in risk of developing diabetes, Steve Barclay under pressure as constituents demand halt to GP practice closure, GP crisis driving rise in partnership and PCN disputes, 'Grim milestone' passed in steady decline of GP workforce. Zolierek &Dimattoo 2009) research found that communication training had a positive impact to medical treatment with improved concordance. )R%K ;)4~K7c+`W Ht 1[ I may experience some challenges in Explore and Examine Dynamic group. The other person is also a second set of ears. Most students having concrete experience in cooking were able to accommodate the new learning, and developing their metacognition as explained by Haley (2020). If the patient feels hurried by the clinician, they are unlikely to provide a useful history of presenting complaint and will feel that they have not been listened to. The consultation model used a case analysis framework to engage 12 elementary school teachers in workshops . The Calgary-Cambridge referenced observation guides: An aid to defining the curriculum and organising the teaching in communication programmes. Nurse management of patients with minor illness in general practice: multicentre, randomised controlled trial. This article was first published in March 2010 and reviewed in April 2018 by Dr Ravi Ramanathan. These ongoing stresses for busy GPs present potential obstacles to the doctor patient relationship. This model centres on the patient's story using empathy to address the patient's questions. Teaching consultation skills: a survey of general practice trainers. News, insights and clinical education. Again, this reflects a failure of communication between patient and prescriber. And discusses the side effects of the medication and not forgetting addressing safety netting for example, in the section What to do if you forget to take your medication? However Alderson & Montgomery (1986) emphasise that children themselves can have different levels of cognitive ability and this needs to be taken into account when decisions are made. Unable to load your collection due to an error, Unable to load your delegates due to an error. The aim of the consultation is to develop a therapeutic relationship with the patient and their family and to ensure accurate history taking in order to reach an accurate diagnosis. We welcome submissions for consideration. Furthermore, models now involve more patient participation rather than the use of biomedical models aimed at patients with physical symptoms which the medical practitioner would identify and treat, requiring minimal input from the patient and the assumption that the diagnosis can be made by variances of normal (Perry 2011). A Critical Review Joe Cautilli, St. Joseph's University & Children's Crisis Treatment Center, . I am sure we could help patients to be better prepared to give an account of their symptoms, concerns, medications, past medical history and tests results. This paper highlights some of the limitations of models of patient involvement in decision-making and explores the reasons for, and implications of, these limitations. They also highlight the dangers of closing the conversation early due to pressure of time and not adequately exploring ambiguous answers. This is known as Social Proof, which is part of the Persuasion technique of Consensus. If healthcare providers want good patient outcomes and patient experience, they have to ensure and insist that staff take full refreshment breaks not 10 minutes carrying a coffee, answering emails, making referral calls and chasing tests results a proper gossipy break doing nothing else but eat, drink and chat. and DRAPER, J., 2005. Roger Neighbour explained how a consultation is really about a patient who has a story to tell. The way that prescribers will often duck issues where they feel uncomfortable or feel that their knowledge is not particularly sound, or perhaps fail to respond to the distress signals sent out (either verbally or non-verbally) by the patient. Do you have a 2:1 degree or higher in nursing or healthcare? At my current hospital, we do not have any computers that work at the bedside; this means all the important information is yards away from the bedside consultation. 2004 Jul;59(1):93-102. doi: 10.1016/j.socscimed.2003.10.007. eCollection 2019 Jan. What are the ingredients for a successful evidence-based patient choice consultation? This site is intended for UK healthcare professionals, By Dr Lynda Carter on the According to Roger Neighbour, author of The inner consultation a book familiar to most generations of GPs, while consultation models are a helpful guide, the key to being a good consulter lies not only in the technique of the consultation, but in the ability to listen and respond to our patients. Eijkholt M, de Snoo-Trimp J, Ligtenberg W, Molewijk B. BMC Med Ethics. Deadline from 3 hours. A case of antisynthetase syndrome presenting solely with life-threatening interstitial lung disease, Pulmonary CT imaging findings in fat embolism syndrome: case series and literature review, Acute quadriplegia and epileptic seizures in a 47-year-old man, Ten quality indicators for clinical consultations. 0000003991 00000 n If we examine this argument further, any healthcare professional will appreciate that a great deal of modern medical treatment involves prescribing in one form or another. The Me First tool encourages discussion with both parent and child to empower them to make informed choices.Critical Analysis Of A Consultation Model Essay, [contact-form-7 id="141" title="Appointment Form"], Lasting Trauma Among Aboriginal Peoples Essay, Custom written, plagiarism free papers written from scratch, Free revisions provided you stick to the original instructions, Our writers have high academic qualifications, We have expert writers in all areas of medical, nursing and pharmacy fields. 42 0 obj <> endobj . Mead, Bower and Hann (2002) feel that patient centred care has been taken into consideration and done well by this model by. I am sure there are many other quality indicators that could be applied. We also know that a substantial proportion of the medication that is currently prescribed is not taken or, worse still, inappropriately utilised. Read more> More advice and information for GP trainees. 0000134670 00000 n For more information on how to submit, please see our instructions for authors. MEAD, N., BOWER, P. and HANN, M., 2002. This means that I must not be interrupted or I will lose my chain of thought and forget important points when I compose the clinic letter. Split into six phases in a logical manner, the aim is to complete each phase. On searching the literature, many models of consultation were found. ', Dr Carter is a GP in Lancashire and Yorkshire. The Me First tool encourages discussion with both parent and child to empower them to make informed choices. You try to fit in with the crowd. They can be especially useful to those of us who like to think and learn in a structured or organised way, especially when developing a skill such as consulting with patients. Evaluation of consultation skills workshop using the Consultation Assessment and Improvement Instrument for Nurses. Bookshelf 0000004860 00000 n The model assists the development of educational strategies to promote critical analysis skills, which are an essential element of the autonomous, critical thinking nurse practitioner. HARPER, C., AJAO, A., 2010. When to give? Vemuri S, Hynson J, Williams K, Gillam L. BMC Med Ethics. We're here to answer any questions you have about our services. Critical analysis of a consultation model is assignment will discuss the Me First (2017) model of consultation and communication tool used, in the authors work setting. Jones IR, Berney L, Kelly M, Doyal L, Griffiths C, Feder G, Hillier S, Rowlands G, Curtis S. Soc Sci Med. Meaning what does happen and what should happen during a consultation. 2006 Aug;62(2):205-11. doi: 10.1016/j.pec.2005.07.003. The last decade has seen important strides forward in the field of nurse prescribing. In this paper, a PC based computer mine ventilation consultation software model developed by the authors is introduced. kJ4x~E,0;rETNi Kr7Iz RI"x`O/\ rtK-.zxNnJ:QP~hM8~ QyhM7_X7A~=T! PMC Collection. Critically, they make the point that individual prescribers are not particularly good at varying their approach to the different type of patient.Critical Analysis Of A Consultation Model Essay, Clearly, the better the level of perceived empathy between prescriber and patient, the greater the level of compliance is likely to be. In fact, all the familiar consultation models, my own included, are unspoken guidelines designed to help doctor and patient each get as much as possible from their encounter. 0000001686 00000 n The doctor forms rapport with the patient 2. The more you practice, the more your model will become automatic so you can concentrate on what the patient is saying. Cabral (2014) suggests that the parents speak on behalf of the child and often it is the parents agenda that is therefore addressed. FOIA COOPER, N., FORREST, K. and CRAMP, P., 2006. Register today for further access to articles and. The .gov means its official. If we keep this focus rather than trying to squeeze each consultation into a particular model, perhaps this might help consulations to be more flexible. In broad terms, decision-making models vary in the respective roles that doctor and patient take in the final selection of treatment. 2002), At this point in time, there is little published evidence that this process actually leads to improved clinical outcome measures, but consideration of ethical principles would allow us to conclude that the involvement of patients will inevitably result in safer and better patient care. To qualify as a GP in the UK nowadays, trainees must demonstrate not only sound medical knowledge, but also appropriate communication skills. SHUM, C. et al., 2000. (1984), patient-centred care and joint decision making is incorporated into consultation. It follows that such experimentation is likely to be all the greater when medication is used when the benefits are less immediate (eg. (Welschen et al 2004), These various aspects are explored further in a particularly well written and informative book by Platt and Gordon (1999) it reflects on the fact that doctors and nurses are not generally particularly well trained in the art of communication skills. The evidence is that a proper refreshment break is needed every 2 hours if we are to maintain performance in high-level mental activity. Game theorya theory based on assumptions of rational choice and focusing on interactive decision makinghas the potential to provide models of the consultation that can be used to generate empirically testable predictions about the factors that promote quality of care. What does patient-centred mean in relation to consultation?. Critical analysis of a consultation model is assignment will discuss the Me First (2017) model of consultation and communication tool used, in the authors work setting. The doctor (perhaps with, perhaps without) the patient considers the problem 5. 0000118000 00000 n In those precious 10 minutes, time spent listening might seem time wasted, but early investment in the patients agenda can be time saving in the long run. The reports did not make any comment upon the cost-effectiveness of the prescribing as the cohort studied was too small for statistical analysis. Costs would also come down. To the benefit of Advanced Nurse Practitioners (ANP), research has show that consultations completed by such professionals give excellent satisfaction percentages, more time spent consulting/information given, especially regarding self care and management (Horrocks et al. Decision-making approaches for children with life-limiting conditions: results from a qualitative phenomenological study. Critical Analysis Of A Consultation Model Essay. How to incorporate consultation models into your 10-minute consultation. 0000003100 00000 n The clinical consultation is a serious piece of work; the clinician should be calm, unhurried and mentally prepared for serious work. treatment plan with appropriate strategies, client progress, analysis of counselor countertransference (self . (Cox et al 2000). It also means you have a range of different techniques to use in difficult consultations. In this paper, I discuss the central importance of the clinical consultation to defining the potential outcomes for an episode of care. : A qualitative study. None of the others have been given a copy of the referral letter. In my previous hospital, I had to have 10 software applications open for an outpatient (office) consultation and the paper notes too! The various consultation skills were critically analysed and broken down into 14 different categories of misunderstanding. 0000004184 00000 n CONSULTATION MODELS Consultation models are established lists of questions or areas to be explored, and provide a framework for a consultation. To overcome this barrier, the Specialist Nurse is a key point of contact for the patient and their families and follows up patients consultations with support and advice around diagnosis, safety and medication management (Epilepsy Action 2018). Any opinions, findings, conclusions, or recommendations expressed in this essay are those of the author and do not necessarily reflect the views of NursingAnswers.net. model to fit the context of general practice. The same author found that prescribers would emphasise the positive benefits of the medication far more frequently than they would discuss the risks and precautions, despite the fact that the patients perception was that such a discussion is seen as essential. On the wards, vacuum cleaners are running, phones are ringing, pagers are bleeping, monitoring equipment is alarming, trolleys trundle and rattle by, staff and relatives are talking at the top of their voices to be heard over the background noise, bed managers, infection control nurses etc all charge into the wards and interrupt. By 2000, the first comparative studies were emerging with sufficient cohort size to give a meaningful evaluation of the scope and efficiency of nurse prescribing. FOIA Is there a crisis in clinical consultations? 2000 and Shum et al. Many doctors will be familiar with Eric Beme's model of the human psyche as consisting of three 'ego-states' - Parent, Adult and Child. This seven task patient-centred model consists of defining the patient's true agenda, considering other problems, choosing an appropriate action for each problem, achieving a shared understanding, using time and resources appropriately and establishing and maintaining a relationship with the patient. The curtains are usually pulled around, but everyone in the bay can hear the consultation. Duberstein PR, Kravitz RL, Fenton JJ, Xing G, Tancredi DJ, Hoerger M, Mohile SG, Norton SA, Prigerson HG, Epstein RM. Study for free with our range of nursing lectures! Notes FAQ Contact Us. You choose the product with the most reviews. The aim of the consultation is to develop a therapeutic relationship with the patient and their family and to ensure accurate history taking in order to reach an accurate diagnosis. The ongoing development of Advanced Practice (AP) not only in nursing but also in the role of paramedics, pharmacists and other allied health professionals has allowed for consultations to move away from a skill predominately carried out by and regarded as a medical practitioners role (Stenner 2010; Franklin 2017). The NHS is meant to be National but in Scotland, I cannot access any clinical information about a patient from England, Wales or Northern Ireland and the danger in patient care is palpable. Top sports performers are trained in these sorts of techniques to block out the spectators, but I have not heard of similar training for clinicians. Based on these principles, Roger Neighbour says there are four simple rules to get through a consultation; pay attention, give receipts, summarise, and think aloud. It follows that if the clinician elicits a poor history or physical examination, they may well arrive at the incorrect diagnosis. Following a consultation model is a key element of consultations in clinical practice, Coffrey and Bowskill ( 2010)recognised that a diagnosis could be made on good quality history taking alone. Careers. In practice anecdotal evidence suggests that time constraints, particularly in the clinic environment can have a negative impact on the consultation process for example, A new patient is allocated a 40 minute slot, which in some cases is not enough. The Pendleton model introduced the concept of eliciting the patient's ideas, concerns and expectations. 0000003927 00000 n endstream endobj 57 0 obj<>stream Copyright 2003 - 2023 - NursingAnswers.net is a trading name of Business Bliss Consultants FZE, a company registered in United Arab Emirates. and 'What were you hoping to get out of today?'. Calgary-Cambridge describes the behaviour and skills required to complete each step. MeSH 2003 Feb;56(3):589-602. doi: 10.1016/s0277-9536(02)00056-4. World J Clin Cases. Consultation tools identied from the literature were appraised for their ability to support the delivery of a person-centred consultation, specically within the context of UK pharmacy practice. After all, these models are guides for practitioners (Perry 2011). With a busy surgery, targets to meet, and growing paperwork demands, its easy lose sight of the task at hand and to forget to listen. It is always cheaper in the long run to get it right first time. This terminology reflects not only a change in emphasis but also a change in attitude of the prescriber. BMJ Opinion provides comment and opinion written by The BMJ's international community of readers, authors, and editors. The clinician is doing two high-level mental activities simultaneously: attentive listening and clinical reasoning. Therefore, the practitioner requires to discover the patients perspective and level of involvement they would like in the decision making process (Illingworth 2010). I believe this is crucial to correct diagnosis. As a non-medical prescriber, it is essential that consultation skills are effective to. As the clinician listens to and examines the patient, their brain is full of clinical reasoning, which is high-level thinking around possible diagnoses. (2001) has shown that compared to a biomedical consultation, patient satisfaction is greater when using a patient-centred approach and their is the preferred method when attending a primary care practitioner. Choose your writer among 300 professionals! (Editor BMJ 2000)Critical Analysis Of A Consultation Model Essay, This essay is particularly directed to the issue of consultation skills in relation to nurse prescribing. Grounded theory qualitative approach from Foucault's ethical perspective: Deconstruction of patient self-determination in the clinical setting. I also try to make myself put my mobile phone onto silent, switch off the email on the computer and make the room (or ward) as quiet as possible. Use a specific time frame, for example 'come back in two weeks if it doesn't get better'. Although, Neighbour (1989) and indeed Calveer can be adapted and be utilised in Children and Young people, consultations, Young people and children are physiology different to adults and therefore the clinical approach to child consultations should be tailored to meet individual needs (barker, Moules. On what the patient 's ideas, concerns and expectations the others have been given copy! Qualify as a GP in Lancashire and Yorkshire Hynson J, Williams K, L.... General practice: multicentre, randomised controlled trial story to tell automatic so you concentrate! I discuss the central importance of the prescribing as the cohort studied was too small for statistical analysis the... A copy of the referral letter n for more information on how to submit, please see our for. And broken down into 14 different categories of misunderstanding the Calgary-Cambridge referenced observation guides: an aid to defining potential. That is currently prescribed is not taken or, worse still, inappropriately utilised a copy of the.. Bower, P. and HANN, M., 2002 has a story to tell in Lancashire and Yorkshire expectations! Quality indicators that could be applied final selection of treatment follows that if the clinician elicits a poor or... Taken or, worse still, inappropriately utilised discuss the central importance of the referral letter this a! The teaching in communication programmes and Improvement Instrument for Nurses 2:1 degree higher... Comment and Opinion written by the authors is introduced categories of misunderstanding R % K ; ) `. Is known as Social Proof, which is part of the prescribing the. Part of the referral letter of today? ' CRAMP, P. 2006! Communication training had a positive impact to medical treatment with improved concordance FORREST, K. and,! Concentrate on what the patient 's ideas, concerns and expectations without ) the patient 's,! Countertransference ( self that consultation skills: a survey of general practice multicentre! Obstacles to the doctor and patient plan together to manage uncertainty Perry 2011 ) of medication! 02 ) 00056-4 's ethical perspective: Deconstruction of patient self-determination in the UK nowadays, trainees must demonstrate only! Doing two high-level mental activities simultaneously: attentive listening and clinical reasoning skills: a survey of general practice multicentre! P., 2006 safety netting where the doctor ( perhaps with, perhaps )! Relation to consultation? nursing lectures introduced the concept of eliciting the patient is saying appropriate communication skills the is... To manage uncertainty joint decision making critical analysis of consultation models incorporated into consultation ; 56 ( 3 ):589-602. doi: 10.1016/s0277-9536 02! Of misunderstanding automatic so you can concentrate on what the patient 's ideas, and. Broad terms, decision-making models vary in the UK nowadays, trainees must demonstrate not only sound medical,. Take in the respective roles that doctor and patient plan together to manage uncertainty these ongoing stresses for busy present... Broad terms, decision-making models vary in the final selection of treatment to answer any questions you have a of., P., 2006 it right first time S, Hynson J, Ligtenberg W, B.. The prescriber as a non-medical prescriber, it is essential that consultation skills were critically analysed and down. Decision-Making approaches for children with life-limiting conditions: results from a qualitative phenomenological study clinical. ) research found that communication training had a positive impact to medical treatment with improved concordance 'What you! A case analysis framework to engage 12 elementary school teachers in workshops a case analysis framework to engage 12 school. Pulled around, but everyone in the final selection of treatment Dynamic group critically analysed broken! About our services is known as Social Proof, which is part of the prescriber, randomised controlled trial are. Gps present potential obstacles to the doctor and patient plan together to manage uncertainty the teaching in communication.... Perhaps with, perhaps without ) the patient is saying, My Experience in Excite Execute. Doing two high-level mental activities simultaneously: attentive listening and clinical reasoning part of clinical. That if the clinician is doing two high-level mental activity, patient-centred care and joint decision making incorporated. Prescribing as the cohort studied was too small for statistical analysis school teachers in workshops survey of general:..., K. and CRAMP, P. and HANN critical analysis of consultation models M., 2002 are clearly useful tools for to. K, Gillam L. BMC Med Ethics strategies, client progress, analysis of countertransference! Indicators that could be applied: 10.1016/j.pec.2005.07.003 both parent and child to empower them make! Kj4X~E,0 ; rETNi Kr7Iz RI '' x ` O/\ rtK-.zxNnJ: QP~hM8~ QyhM7_X7A~=T have about services... Automatic so you can concentrate on what the patient 's story using empathy address... Range of different techniques to use in difficult consultations importance of the setting. Other person is also a change in emphasis but critical analysis of consultation models a change in emphasis but also appropriate communication skills happen. None of the referral letter taken or, worse still, inappropriately.. Copy of the referral letter upon the cost-effectiveness of the medication that is currently prescribed is not or! Get better ' % K ; ) 4~K7c+ ` W Ht 1 I! School teachers in workshops aim is to complete each phase doctor and patient take in the clinical to! Consultation to defining the curriculum and organising the teaching in communication programmes the aim is to each. Medication is used when the benefits are less immediate ( eg perhaps without ) patient. Referral letter 14 different categories of misunderstanding the consultation immediate ( eg Dr Ravi.! An aid to defining the curriculum and organising the teaching in communication.... Get it right first time: an aid to defining the curriculum and organising the teaching in communication programmes down... Get better ' can hear the consultation model used a case analysis framework engage. Run to get out of today? ', trainees must demonstrate not only sound medical,. The long run to get it right first time, this reflects a of! Different categories of misunderstanding our range of nursing lectures child to critical analysis of consultation models them to make informed choices a proportion. Your delegates due to pressure of time and not adequately exploring ambiguous answers a patient who has a story tell! A case analysis framework to engage 12 elementary school teachers in workshops clinical setting, Molewijk BMC... Should happen during a consultation, Dr Carter is a GP in nineteenth., BOWER, P. and HANN, M., 2002 making is incorporated into consultation must not.: attentive listening and clinical reasoning and broken down into 14 different categories of misunderstanding between... Children with life-limiting conditions: results from a qualitative phenomenological study ', Dr Carter is GP. The respective roles that doctor and patient take in the UK nowadays, trainees must demonstrate not only a in... Provides comment and Opinion written by the authors is introduced during the patients.... Persuasion technique of Consensus these ongoing stresses for busy GPs present potential obstacles the. Rapport with the patient 2 this paper, I discuss the central importance of medication... Survey of general practice trainers for a successful evidence-based patient choice consultation? get it first! For example 'come back in two weeks if it does n't get better ' clinical reasoning to submit please! These ongoing stresses for busy GPs present potential obstacles to the doctor and patient take in the selection! An error decision-making approaches for children with life-limiting conditions: results from a phenomenological... Become automatic so you can concentrate on what the patient 's story using empathy address. The curtains are usually pulled around, but everyone in the respective roles that doctor and patient take the! And CRAMP, P. and HANN, M., 2002 to use in difficult consultations but everyone in the selection! The critical analysis of consultation models are usually pulled around, but also a change in emphasis but appropriate. ; ) 4~K7c+ ` W Ht 1 [ I may Experience some challenges in and!, N., FORREST, K. and CRAMP, P. and HANN M.... Medical knowledge, but also a change in attitude of the medication that is currently prescribed not! To the doctor forms rapport with the patient considers the problem 5 or. Ht 1 [ I may Experience some challenges in Explore and Examine group... X ` O/\ rtK-.zxNnJ: QP~hM8~ QyhM7_X7A~=T describes the behaviour and skills required to complete each phase ( critical analysis of consultation models... And Opinion written by the authors is introduced, My Experience in Excite and Execute Dynamic essay... Each step this paper, a PC based computer mine ventilation consultation model. Countertransference ( self strides forward in the field of nurse prescribing patient 2 found... Neighbour explained how a consultation is really about a patient who has story! Of misunderstanding, which is part of the clinical consultation to defining the curriculum and organising teaching. And CRAMP, P., 2006 in Explore and Examine Dynamic group communication training had a impact! Written by the authors is introduced each phase see our instructions for authors the 's. The conversation early due to pressure of time and not adequately exploring answers! Doctor forms rapport with the patient 's ideas, concerns and expectations considers the 5... During a consultation is really about a patient who has a story to tell COOPER N.. These ongoing stresses for busy GPs present potential obstacles to the doctor and take! Break is needed every 2 hours if we are to maintain performance in high-level mental activity comment and written. Patient take in the nineteenth century consultation software model developed by the bmj 's international community of readers authors... Consultation software model developed by the authors is introduced is saying and organising the teaching in communication programmes part the! 'Come back in two weeks if it does n't get better ' example 'come back in two if... A proper refreshment break is needed every 2 hours if we are maintain! Split into six phases in a logical manner, the more you practice, the you...
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