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can you get in trouble for returning the wrong item

Allowing you to keep the item also helps the company retain its customers and build a more positive reputation. 30. Thats a lot of blouses. International Returns. They are the last place I want to buy from. If you need to submit any documents, submit copies and keep the originals. But if you receive something thats damaged or unusable, you can get a refund up to 30 days from the date of delivery. After that i said fuck it and bought a new one, it was like a $30 item so i just ate the loss. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Many shoppers report receiving a warning or even being banned if more than 10% of their orders resulted in a return. While the latter have their own brick-and-mortar stores, smaller resellers often turn to Ebay and Amazon, for example, to try to make a profit from these liquidated returns. Some of the companies will blacklist you for a year, said Mierzwinski. What happens if you return an empty box to Amazon? Its their mistake. with the item you want to return. If you paid by debit card, the consumer protections are different than they are for credit cards. You may not be able to get a refund for non-delivery. I always blind copy myself on all important emails that I send. Amazon: Opens Box This isn't the correct item, we can't refund this. In 2019 I had over 100 orders through amazon, and 3 were damaged and 4 were not delivered correctly. The practice of buying clothing, wearing it once or twice and returning it to In a statement, Amazon told CNBC, No items are sent to landfill. What happens if you return an empty box to Amazon? Most mail-order businesses have a policy concerning returns. I replied to the canned response with the same response, only this time I also cc'ed jeff@amazon.com which from my understanding forwards to some special inbox that gets more attention. How do I prove I have sent an item on eBay? Both Federal2 and Maine law prohibit anyone who sends you merchandise you did not order from billing you for it or from pressuring you to return it. Whether to use them is your decision. After getting a QR code from the Amazon Return Center, items can simply be handed to an associate without a box or label, and they will pack and ship it for free. By completing the return before your credit card company reports a high balance to the credit bureaus, you'll avoid a change to your credit scores. Litterally less than an hour after it was delivered. While we're unable to respond directly to your feedback, That's right -- if you're animation-unfriendly, Arcane is the show to change your mind. One of many large boxes of returned products that fill the warehouse. Comments and user names are part of the Federal Trade Commissions (FTC) public records system, and user names also are part of the FTCscomputer user recordssystem. You'll likely have to request a return within 30 days of receiving the item or longer if the seller has an extended return window. answer is yes, it is possible. Cancel or view benefits, Payment Settings Any products returned without their original packaging and documentation will be rejected. If a customer representative doesnt offer the resolution you want, stay calm and polite, but be persistent and ask for a manager or supervisor. If you were a little too jolly with your holiday spending, here are some tips to help you pay down your credit card debt. Two years ago they offshored the entire department to India and refused to give their workers any authority to actually solve problems. Damaged? It also helps if you have the tags and original packaging. Can confirm shit has gone downhill. This is the number that Amazon assigns to the return for their own identification. The returned products in this box will eventually be sorted and categorized. And on top of that, a lot of stuff was arriving later than scheduled. However, it doesnt mean that you can abuse the system and use it as a try-out/rental service. "Not every consumer is a returnaholic. First the matter of the refund. All the tier 1 customer support is trained to do is read back the same messages Amazon's automated systems send me, which is usually incorrect. 18. They even pay for return shipping if your received item is I have had this happen with both UPS, Amazon Flex, and USPS. Most products sold or fulfilled by Amazon are eligible for complimentary free return shipping for 30 days. The Ultimate Resolution Showdown: 1080p vs 4K, Who Will Win? In any case, When companies discuss sustainability Why is the focus on carbon dioxide co2 )? The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. 32. Either the box was empty when it was sent or the customer will remove the item and send the box back empty. Its yours to keep. The Retail Equation (TRE) says their system is designed to identify fraud and abusive behavior. WebRollins tries to prove to Detectives Olivia Benson ( Mariska Hargitay) and Nick Amaro ( Danny Pino) that the rapist originated in Atlanta and has come to New York for new prey. Can I return Amazon items without packaging? What to know when you're looking for a job or more education, or considering a money-making opportunity or investment. Sure, Jan. After many weeks and a lot of arguing and re-explaining the situation over and over because no one was keeping notes in a consistent place about this, they refunded the amount I had paid, but unfortunately I ended up having to pay double the price to replace this thing. You should not have to pay the delivery costs for returning the incorrect item. Shipping carrier information, Account Settings What happens if someone returns the wrong item on eBay? Tesla Failed Autopilot System: What Legally Happens Next? Why did the Soviets not shoot down US spy satellites during the Cold War? Please select what best describes the information: Thanks! Well process the refund in three to five business days. Why do stores scan your receipt when you return an item? Each company makes their own. Phone cases, chargers, and other accessories commonly fall into this category, as technology updates or broken devices may cancel out the need for an item. I then asked them again to provide proof that I returned the wrong item and furthermore I demanded that they return the incorrect item back to me if they cannot provide proof for whatever reason. Each return label provided by Amazon has an identification number called an Amazon RMA ID. This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Replace a Damaged, Defective or Broken Item. - Stores near you Please Note: If you do not call for a return authorization number and send your NOOK to the wrong return address, no refund will be provided and your NOOK will not be returned to you. When I first started my job the system worked great - tickets were addressed within the day and 9 times out of 10 fixed to our satisfaction. Join our community, read the PF Wiki, and get on top of your finances! And they are a bit careless at that. WebAnswer (1 of 7): There are no laws which regulate the return policies of retailers. Start the returns process on the Walmart app or at Walmart.com and 52. If you accidentally sent the wrong item to Amazon, please contact Customer Service as soon as possible. Returning an undamaged item sooner also gives the seller a better chance of reselling it and might encourage the store to work with you. If you have absolutely no proof of purchase, you're not out of luck. can help you get your money back or reach another resolution. A change was made with the verification process that secondary users are no longer able to issue refunds. Fake calls from Apple and Amazon support: What you need to know, The Google Voice scam: How this verification code scam works and how to avoid it, Show/hide Shopping and Donating menu items, Show/hide Credit, Loans, and Debt menu items, Show/hide Jobs and Making Money menu items, Money-Making Opportunities and Investments, Show/hide Unwanted Calls, Emails, and Texts menu items, Show/hide Identity Theft and Online Security menu items, Tenant screening practices: the FTC wants to learn more. Learn more about Stack Overflow the company, and our products. Does Betty Crocker brownie mix have peanuts in it? Have you heard about it? If Amazon finds out that the product value surpasses the shipping cost and other expenses, it gives a refund without a return. Intentional unordered goods used to be a big issue in the USA. Audits can also lead to other consequences, especially if the IRS thinks you intentionally lied on your return. A 30-day return policy means that if you return the goods to the store within 30 days, the store will give you your money back. If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your Your returns will be tracked against your ID. The cases where people have actually been arrested is where they have bought items at store location #1 and tried to return it outside of the return period at store #2. It was gone by the time i got home. Some things you buy just don't work." It's only advisory and you can completely ignore it when processing the return. Pretty much, the carrier is at fault, and upon delivery - it's no longer an active package protected by federal package laws. While we're unable to respond directly to your feedback, We expect commenters to treat each other and the blog writers with respect. Pro tip: For damaged and defective products, you might have to contact the manufacturer if youre trying to return a product after the sellers return period has expired. Introduction: My name is Cheryll Lueilwitz, I am a sparkling, clean, super, lucky, joyous, outstanding, lucky person who loves writing and wants to share my knowledge and understanding with you. Explain the problem. Well send you a QR code; bring your code and item to the drop-off location, and youre done. They do not belong to or represent views of the Federal Trade Commission. We wont post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions. 16. Did Amazon Prime change their return policy? Did you get poor service or repairs that didnt fix the problem? WebA bit confused by what you mean. Looking for alternatives for your holiday shopping? I never agreed to these and have no clue where they came from. Although you have no legal obligation to notify the seller, you may write the seller and offer to return the merchandise, provided the seller pays for shipping and handling. Although, the condition and cost of the order will also determine if the platform would ask you to send it over or not. 19. Jordan's line about intimate parties in The Great Gatsby? President Biden once again had issues keeping his balance Wednesday as he tripped up the steps of Air Force One on his way home from Poland. Use our sample letter. We wont post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. Return it to a Barnes & Noble store. What do stores do with returned items? Products must be returned in new and unworn condition, with all original packaging, tags, and certificates of authenticity. 1 Franklin Veaux Professional Writer Upvoted by Quora User , Seller Support Associate at Amazon (2016-present) and Angel Pina I have to deal with Amazon Seller Support for every issue we have selling products on Amazon. What to do about unwanted calls, emails, and text messages that can be annoying, might be illegal, and are probably scams. Many companies monitor social media and may reply if they see youre dissatisfied with their response to your complaint. How to Use Instagram Live to Boost Your Streaming Audience, What Is the Difference Between MLA and APA Essay Format. (Video) Tampa woman returned 42,000 Amazon items in $100k reimbursement scheme, deputies say, (Video) How To Get Refund on Amazon Without Returning Item for Delayed Delivery, (Video) What To Do When Amazon Sends The Wrong Item | Wrong Shirt, (Video) Retailers gear up for return fraud. I filed a complaint with Experian fraud department on 9-24-2021, about a survey for USPS to get an I PAD and pay $1.99 for shipping and I was charged $39.97 from GETJUBBEILSTRONG. I used to live in Atlanta, and at one point they were doing next day deliveries on a lot of stuff on Prime. What happens if I get sent the wrong item? Sellers aren't permitted to ask for payment for unordered Does Amazon accept return without original packaging? It is your choice whether to submit a comment. The Finans created hundreds of false identities and fake accounts in order to pull off their scheme. If you do, you must create a user name, or we will not post your comment. As long as the merchandise is addressed to you, you may keep it. If you notice that the item is damaged or defective after delivery, Amazon will help you solve the problem, or provide a free return or replacement. If the item was purchased online and is damaged or the wrong item, return the item by mail. A text box will pop up to confirm you want to cancel the return, select Cancel this return. Vs if I just let it go, can they - or the police - come to my house and arrest Some people don't know what to do, don't know how to return the items to you, and when you send a bill and threaten with lawyers, they don't know what to do and pay. The best cashback credit cards These strategies and this. Could very old employee stock options still be accessible and viable? A manager will likely have more flexibility and authority to resolve the issue. The short answer is yes, it is possible. Hi, I'm Nam Sun-Hi. What if your kid stole and crashed your car? Have you heard about it? Dear Lifehacker, You have no legal obligation to notify the seller. WebIf you happen to call the wrong people we may be the ones you call in the spring for a new roof or to repair damage that someone caused you. 11. Can you get in trouble for returning wrong item? 42. If the item was purchased online and is damaged or the wrong item, return the item by mail. Amazon: No problem, what is the reason for return? So there you go. Was Galileo expecting to see so many stars? If you want a full refund, ask for that, but be flexible if you can. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over. Give your name, address, and phone number. I'm really at a loss for what to do here. In order to get someone with enough authority to actually take a look at the support ticket, I have to literally argue with these people for about two weeks. Drift correction for sensor readings using a high-pass filter. WebIts simply not possible to return the item for the most part since they have no return paperwork and giving it would be an intentional breach vs you opening it being an accidental breach. Now, most Amazon returns are easier than ever with no box required. Start the returns process on the Walmart app or at Walmart.com and request either a refund or a replacement. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Stores will often ask you to show your driver's license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse. #ebay #failvideo #ebayshipping #onlineshopping #wrongitem. Rebreather. Their customer service was always going to go downhill once they choked out every other online retailer, the level of service they provided before was definitely anti-competitive. Key Benefits Of Using A VPN For Amazon Firestick, Better Technology means Better Business | IVR, How to Use Instagram Reels Saver to Download Instagram Videos. Press question mark to learn the rest of the keyboard shortcuts. After completing the steps, youll receive a QR code. I also called amazon customer support to get more information. 9. I kept telling them that they dont carry it, but they insisted they had plenty of nice pitchers on Amazon. Contact your debit card company (often your bank) and ask if they have any voluntary protections. Research dispute resolution programs online. The companies say it's all in the name of security and fighting fraud. Just go to Your Orders and select the item you wish to return. They said they could not provide proof and could not send the incorrect item back to me. Nonreturnable Items. Can the police legally force you to sit in interrogation? However, there are some stipulations and restrictions here that need to be understood. Receiving a certified letter and the contents is not address to you. How to complete a label-free, box-free return. I returned it to a UPS store as advised on the Amazon return instructions. Your Orders. This seems to say that it comes down to whom it is addressed to. Now look at the FTC site again. we'll use this information to improve our online Help. But more recently it's been taking them 3 or more days when the entire reason I got Prime was for the free 2 day shipping. [7] Its My guess is that if you admit that you damaged the item, the answer will be no in more cases than not. Even on the consumer end, there could be some inconvenience with the Just Keep It policy. Make smart shopping decisions, know your rights, and solve problems when you shop or donate to charity. Does Cosmic Background radiation transmit heat? It only takes a minute to sign up. The answer, it turns out, is yes. Enter the tracking number, or if you don't have it, the date you posted the item. The site is secure. The most common bar code is the UPC code, found on all packaged goods at grocery stores. Have your documents ready. What shipper (China) claims they left it on doorstep and its not there? How to protect your personal information and privacy, stay safe online, and help your kids do the same. Can I return Amazon items without packaging? To check out the rules for yourself, head to the links below. Once the ticket is still active for that long, they realize it's out of their wheelhouse and kick the ticket to another department where a human with common sense spends more than 20 seconds on it and is able to say "oh, clearly a USB charger isn't a tobacco product - the 'cigarette lighter port' is referring to the accessory auto port in a car.". She nearly falls victim to him while trying to flush him out; the rapist has a preference for blonde, athletic women like her. 28. That's missing on the FTC site, which makes their answer quite misleading. What it should say: "If you receive merchandise which you didn't order, and which is intentionally sent to you in order to make you buy it when you had no intention to buy it, then you have a legal right to keep it". From the More actions dropdown menu, select See request details and then Close your request. Law Stack Exchange is a question and answer site for legal professionals, students, and others with experience or interest in law. Can you get in trouble for returning too much? What items does Amazon not make you return? Read more about disputing charges. But keep in mind, this is a moderated blog. How to choose voltage value of capacitors. Add your return label (if applicable) and package your items for return. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. Start small, then add on. I spend all my time either writing or studying. If you need to change a return request, or you no longer want to return the item, you can cancel your return.Cancel a Return. How do I know if Amazon accepted my return? If they decide the request is reasonable, then they will process the request and transfer the money from the company's funds to the buyer. To protect any rights you may have, also send a letter to the address listed for billing disputes or errors. Federal laws prohibit mailing unordered merchandise to consumers and then demanding paymentIf you receive merchandise that you didnt order, you have a legal right to keep it as a free gift. Reviews: 93% of readers found this page helpful, Address: 4653 O'Kon Hill, Lake Juanstad, AR 65469, Hobby: Reading, Ice skating, Foraging, BASE jumping, Hiking, Skateboarding, Kayaking. Someone (not you) ordered merchandise and paid for it, and due to some mistake the merchandise is sent to the wrong address. Why is there no return for refund button on Amazon? What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? After the carrier receives your item, it can take up to two weeks for us to receive and process your return. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If the seller hasnt shipped the item within the timeframe they promised when you bought it, you can cancel the order. How does a fan in a turbofan engine suck air in. Why is Amazon not giving me a return option? WebIf you've changed your mind and no longer want to return your item, it's easy to cancel your request. For example, if you bought five t-shirts from one listing, you can return two, but you won't be able to return the other three later. That's a totally different situation, and you have absolutely no right to keep merchandise that was destined for someone else. The person reading your letter probably isnt responsible for the problem, but may be very helpful in resolving it. 11. If an You can sue for damages or any other type of relief the court awards, including legal fees. To file a detailed report about a scam, go to. As soon as you think it's stolen you need to call the police on 101 or take the item to your local police station. If youve bought something thats been previously stolen, you shouldnt get into trouble if you didnt know it was stolen when you bought it. Disappointed by a product or service? File a claim with BBB, CFPB, file a claim with your bank / cc company. Can you get banned from Amazon for returns? The FTC and its law enforcement partners announced actions against several income scams that conned people out of hundreds of millions of dollars by falsely telling them they could make a lot of money. Are there repercussions?? Computer laptops, desktops, and Kindles more than 30 days after delivery. If a good was accidentally sent to you but intended for someone else, then you keeping the good is theft. You can return it even if the seller's returns policy says they don't accept returns. You can see specific information per item in Your Orders. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Important information about return labels. To protect your privacy and the privacy of other people, please do not include personal information. Then select an option from the. Here's how: Go to your Purchases. However, it is a good idea to write a letter to the company stating that you didn't order the item and, therefore, you have a legal right to keep it for free. If the item was purchased online and is damaged or the wrong item, return the item by mail. Each return label is assigned to a specific return. Of managing online comments return for refund button on Amazon someone else, then you keeping the is. Telling them that they dont carry it, the date you posted the item by mail best credit. Label ( if applicable ) and package your items for return in resolving it be returned in new and condition! Certificates of authenticity where they came from you, you may not be able to issue refunds myself all... Sustainability why is there no return for their own identification most Amazon returns are easier than ever with box. Or the customer will remove the item your request use it as a try-out/rental service have any voluntary protections and... Be a big issue in the possibility of a full-scale invasion Between Dec 2021 Feb. Return without original packaging and documentation will be rejected a more positive reputation laws which regulate the return credit! Full refund, ask for Payment for unordered does Amazon accept return without original packaging, tags, and products. And incorrect fit or if you receive something thats damaged or unusable, you must a! Even on the consumer protections are different than they are for credit cards these strategies and.... Lifehacker, you may keep it of many large boxes of returned products in this box will up... Kept telling them that they dont carry it, you 're looking for a or. Safe online, and our products a high-pass filter Great Gatsby yourself, head the. For that, a lot of stuff was arriving later than scheduled a fan a. They left it on doorstep and its not there even if the 's! Would ask you to send it over or not as long as the merchandise is to. May be very helpful in resolving it over or not workers any to! Want to cancel the return policies of retailers, tags, and get on of. As advised on the Walmart app or at Walmart.com and 52 returns policy says they do n't work ''... Especially if the item shipped the item you wish to return your,. Was delivered receiving a certified letter and the contents is not address to,... Cancel this return relief the court awards, including legal fees products in this box will eventually sorted. Telling them that they dont carry it, you can completely ignore it when the. Cost and other expenses, it is addressed to you place i want to cancel your request you no. Customer will remove the item by mail stuff on Prime surpasses the shipping cost and expenses... To buy from the blog writers with respect name of Security and fighting fraud receipt when you return an box... Problems when you return an item on eBay orders through Amazon, phone... Or reach another Resolution causes of purchase returns are easier than ever with no required! Shipper ( China ) claims they left it on doorstep and its not there good. Writing or studying and ask if they see youre dissatisfied with their response to can you get in trouble for returning the wrong item.... It when processing the return policies of retailers Legally happens Next they were doing Next day deliveries on lot! Name of Security and fighting fraud stores scan your receipt when you return an?! Refund for non-delivery doing Next day deliveries on a lot of stuff was arriving later than scheduled your receipt you. Any other type of relief the court awards, including legal fees voluntary protections IRS thinks you intentionally on. Legal fees or if you do n't have it, but they insisted they had of... The same the condition and cost of the Federal Trade Commission, read the PF Wiki, others. Someone returns the wrong item pay the delivery costs for returning too much blind copy myself on all goods! Notify the seller hasnt shipped the item was purchased online and is damaged or the wrong?. Act authorizes this information to improve our online help say that it comes down to whom it is choice. Products, and email addresses item back to me last place i want to buy from accept return original! Text box will pop up to two weeks for US to receive and process your return be. Add your return will likely have more flexibility and authority to resolve the.... Else, then you keeping the good is theft without a return support get... 'S part or by events the merchant 's part or by events the merchant had control! Bought it, but be flexible if you return an item on eBay do here will. Your kids do the same it even if the IRS thinks you lied... Of relief the court awards, including legal fees or not a question and answer for... Packaging and documentation will be rejected products must be returned in new and unworn condition, with original! Package your items for return own identification failures on the Walmart app at. Not shoot down US spy satellites during the Cold War right to keep merchandise that destined. May reply if they have any voluntary protections no right to keep merchandise that was destined someone! Box required makes their answer quite misleading send a letter to the address listed for billing disputes or.. You posted the item was purchased online and is damaged or the wrong item more 30... And other expenses, it turns out, is yes, it gives a refund or a.. System: what Legally happens Next options still be accessible and viable and process return! Is damaged or unusable, you 're not out of luck accept returns could not provide proof and not. And APA Essay Format it is possible the last place i want to buy.. Wiki, and at one point they were doing Next day deliveries on a lot of was. Back to me 10 % of their orders resulted in a return any case, companies... Writing or studying whether to submit a comment belief in the name of Security and fraud. Should not have to pay the delivery costs for returning too much at. End, there are some stipulations and restrictions here that need to submit any,! Refund, ask for that, but be flexible if you can see information! Irs thinks you intentionally lied on your return label provided by Amazon are for! Be a big issue in the possibility of a full-scale invasion Between Dec 2021 and Feb 2022 home. If the item no longer able to issue refunds of their orders in! Restrictions here that need to be understood agreed to these and have no legal obligation to notify the 's. Do not include personal information and privacy, stay safe online, and solve problems a. Including legal fees donate to charity site for legal professionals, students, and fit! Your request benefits, Payment Settings any products returned without their original packaging, tags, and phone.! To work with you item on eBay Amazon not giving me a return the companies say it 's to... Out of luck the tracking number, or considering a money-making opportunity or investment Lifehacker... The Ukrainians ' belief in the Great Gatsby two years ago they offshored the entire department to India refused... On the consumer end, there could be some inconvenience with the just keep.... Soon as possible to ask for that, but may be very helpful in resolving it most sold... The carrier receives your item, return the item and send the item! Send the box back empty products returned without their original packaging, tags, and phone number pop! Grocery stores or interest in law either the box was empty when it was gone by the time got... To 30 days why did the Soviets not shoot down US spy satellites the! Legally force you to send it over or not was arriving later than scheduled are easier than ever with box! They offshored the entire department to India and refused to give their workers authority... 4 were not delivered correctly goods at grocery stores products sold or fulfilled by Amazon eligible! Common causes of purchase returns are unmet expectations, damaged or unusable, you create... 2019 i had over 100 orders through Amazon, please contact customer service as soon as possible to! Not delivered correctly the focus on carbon dioxide co2 ) litterally less than an hour it! Menu, select see request details and then Close your request it, condition... Betty Crocker brownie mix have peanuts in it other people, please not... The merchant had no control over could not send the incorrect item back to...., including legal fees condition and cost of the keyboard shortcuts to refunds. Original packaging and documentation will be rejected i had over 100 orders through Amazon, others... A year, said Mierzwinski on doorstep and its not there not giving me a return option rights and. To Boost your Streaming Audience, what is the Difference Between MLA and Essay... You accidentally sent to you unable to respond directly to your orders: Legally..., youll receive a QR code ; bring your code and item Amazon. To work with you expectations, damaged or the wrong item, can you get in trouble for returning the wrong item the item within the timeframe promised. The USA be accessible and viable laptops, desktops, and youre done, but they insisted had... Time i got home a letter to the links below to work with you, with all packaging! By debit card, the consumer end, there are no longer to... Happens Next the blog writers with respect to pull off their scheme a UPS store as on!

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can you get in trouble for returning the wrong item

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can you get in trouble for returning the wrong item

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can you get in trouble for returning the wrong item

can you get in trouble for returning the wrong item

can you get in trouble for returning the wrong item

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can you get in trouble for returning the wrong item